Behavioral Interviewing

In the Behavioral Interviewing Training course, you will learn how to: Successful completion of this course will increase your ability to: • Use competencies to develop behavioral-based questions. • Recognize the characteristics of and effectively develop behavioral-based questions. • Explore useful techniques for reviewing resumes. • Identify the elements to look for in candidates’ answers to behavioral-based questions. • Follow a structured method for evaluating candidates objectively. Key Topics Covered This course explores the following subjects in depth: • Developing a list of general competencies needed for the position. • Translating general competencies into detailed performance criteria. • Using general competencies and performance criteria to develop behavioral-based questions. • Recognizing the characteristics of effective behavioral-based questions. • Developing behavioral-based questions according to the competencies necessary for the position and the organizational culture. • Knowing when and how to develop appropriate follow-up questions. • General tips for reviewing resumes, including how to apply the “SPOT” process. • Targeting areas on a resume that will need further explanation or clarification during the interview. • General tips for interviewing candidates and conducting an interview with colleagues. • Identifying the three most important elements to look for in a candidate’s answer to a behavioral-based question. • Understanding the behavioral interview process from multiple perspectives. • Using a structured method for evaluating candidates objectively. • Creating a candidate evaluation form.