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Home > Professional Development Skills > Conflict and Stress Management > Challenging Negative Attitudes
In this course you will explore how to deal with negative attitudes in the workplace and create a more positive working environment.
This interactive course explores how to challenge individual negativity as well as how to handle the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.
Category
ID
Duration
Level
Price
Conflict and Stress Management
12997
1 Day(s)
Foundation
$595.00
Objectives
Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Challenging Negative Attitudes Training course, you will learn how to:• Adjust your own attitude regarding your work situation• Control the impact of negative situations• Deal with negative people more effectively• Determine how the explanatory styles contribute to pessimism or optimism• Practice using disputation to enhance your optimistic side• Discriminate between situations that call for optimism versus pessimism• Use specific coping tools for dealing with change• Identify the negative norms present in your own organization, department, or team• Use a four-step process to eliminate negative organizational norms
Module One: Adjusting Your Own AttitudeEvaluating attitudesChoice one: Locating new opportunitiesChoice two: Changing your attitudeModule Two: Handling Negative SituationsAnalyzing reactionsExamining self-talkControlling impactUsing the EXPEL modelModule Three: Dealing with Negative PeopleLearning objectivesThe four types of negative peopleModule Four: Comparing Pessimism and Optimism Your explanatory mode: optimistic or pessimisticUnderstanding three dimensions of explanatory stylesPracticing optimism using two techniques
Module Five: Balancing Pessimism and OptimismIdentifying characteristics of pessimism and optimismCircadian cycles and optimismFinding the balance between optimism and pessimismModule Six: Coping with the Negativity of ChangeThe nature of changeThe stages of changeManaging changeCoping with changeModule Seven: Challenging Negative Organizational NormsEvaluating real-life reactionsTwo types of organizational normsChallenging negative norms using a four-step processAction planCourse reviewSolutions for every training challenge
Questions?
HRCI Professional in Human Resources (PHR)HRCI Senior Professional in Human Resources (SPHR)SHRM Certified Professional (SHRM-CP)
There are no formal prerequisites required for this course.
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