Challenging Negative Attitudes

Lesson objectives help you become comfortable with the course, and also provide a means to evaluate learning. In the Challenging Negative Attitudes Training course, you will learn how to: • Adjust your own attitude regarding your work situation • Control the impact of negative situations • Deal with negative people more effectively • Determine how the explanatory styles contribute to pessimism or optimism • Practice using disputation to enhance your optimistic side • Discriminate between situations that call for optimism versus pessimism • Use specific coping tools for dealing with change • Identify the negative norms present in your own organization, department, or team • Use a four-step process to eliminate negative organizational norms