Introduction to Microsoft Dynamics 365 (55250)

Category	ID	Duration	Level	Price
Microsoft Dynamics	13672	1 Day(s)	Foundation	$795.00

Class Schedule

This course is currently available for private groups only. Please contact us at info@productivitypointls.com for more information and special pricing.

Course Overview

This course provides students with an introduction to Microsoft Dynamics 365 by building a foundation for all subsequent courses and learning. The main features and apps are introduced including Sales, Service and Marketing. Students will learn important end user skills including how to proficiently work in Microsoft Dynamics 365 to find information quickly and easily using the out of the box tools such as Advanced Find, the Report Wizard, Charts and Dashboards through the Web, Unified Client Interface (UCI) and the Dynamics 365 for Outlook App.

Course Objectives

After successfully completing this course, learners will be able to:
· Be familiar with the Apps and Hubs in Microsoft Dynamics 365 Version 9, including Sales, Service and Marketing
· Understand the differences between the Web and Unified Client Interface (UCI)
· Create, Update, Relate, Assign and Delete records in Microsoft Dynamics 365
· Create Posts, Notes and Activities. Interact with the Relationship Assistant
· Manage, Assign and Complete Activities
· Understand Connections and use them to relate records together
· Create and save a Personal View of records
· Share records and views with other Users
· Perform bulk operations on records
· Configure Personal Options to customize the user experience
· Track Email, Appointments and Tasks in Outlook against records in Dynamics 365
· Proficiently find information using Global Search, Quick Find and Advanced Find
· Explore the out of the box Reports and create a custom Report using the Report Wizard
· Create a Personal Chart and Dashboard and set as your homepage

Microsoft has introduced new Role-based Certfications for Dynamics 365. The new certification model is based on three tiers of expertise: Fundamentals, Associate, and Expert.

The new credentials will replace the MTA, MCSA, MCSE and MCSD certifications.

Microsoft Dynamics 365 Customization for Power Platform (55242)

None.

Training Delivery Methods

With Productivity Point, you will have a spectrum of delivery methods to choose from... when where and how you like it. Whether it's in a classroom or online, we have a delivery option to meets your needs.

Classroom Live Training

Get in-person, hands-on instruction with live lab exercises taught by subject matter experts who deliver authorized and industry-leading content.

With classrooms in almost every major U.S. city, Productivity Point has something for users of every level, so you can earn the most popular industry certifications. You get hands-on learning experience with live lab exercises taught by experienced instructors. We proudly advocate our learning services to be hosted by the best-qualified trainers in terms of technical knowledge and teaching skills.

Classroom Virtual Training

Prefer to have a dedicated classroom for your virtual experience? Attend live, hands- on training via remote instructor from one of Productivity Point’s multiple locations.

Enjoy a focused and professional training environment, including all technical equipment provided along with administrative and technical support at your fingertips. With over 150 locations to choose from, review our course catalog or contact your personal Productivity Point Account Manager to see if the course you have in mind is delivered at one of our dedicated virtual classrooms in your area.

Live Online Training

Blend the best from traditional face-to-face instructor-led training with the latest in conferencing technology.

Delivering live training to multiple locations at one time
100% live, instructor led training in a classroom setting without excess travel.
Dramatically reduced class cancellation rate.

Private Group Training

Your private group classroom experience will not only take place in the location of your choice (including any of our training centers), but you will enjoy the following amenities:

Instructor Consult to get to know your instructor and convey your customized requirements
Course Curriculum tailored to your specifications and displaying your organization's branding
On-Line course evaluations provided for your review
Post-Assessments to ensure your learners have fully comprehended

On-Demand Learning

On-Demand is an IT training solution designed around your schedule, budget, and learning needs. Combining high-quality video, reading, and knowledge checks in a self-paced format, On-Demand helps you build skills as your schedule allows—all at once or five minutes at a time.

With On-Demand, you learn at your own pace and in the convenience of your own space.

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Personal industry leading trainers and instructors right on your own desktop.
Acquire leverage to better career opportunities.
Learn the latest information technology.
Increase your earning potential
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Try Before You Buy…
If you would like to experience On-Demand before you purchase, send an email to: ondemand@productivitypointls.com to receive your Course Demo Code.

Introduction to Microsoft Dynamics 365 (55250)

Class Schedule