Management Skills for Technical Professionals

Introduction: Why Technical Supervising Is Unique
Part 1: The Transition: Getting Off to a Good Start
Make the Transition a Manageable Process
Before You Begin the Transition
Starting the Transition Process
Avoiding Predictable challenging situations
Understanding the Technical Types
Proactive Management
Technical Supervisors' Transition Lessons

Part 2: Communication: Skills for Technical Supervisors
Communication Challenges Facing Technical Supervisors
Challenge 1: Understanding Your Personal Style
Challenge 2: Meeting Interpersonal Communication Demands
Challenge 3: Developing Situational Strategies
Technical Supervisors' Communication Lessons

Part 3: Motivation: Creating Incentives
Motivational Issues
Motivational Theories
Motivational Basics
Unique Motivation Needs of Technical Experts
What Motivates Technical Supervisors?
Motivational Challenges Facing Technical Supervisors
Challenge 1: Overcoming challenging situations
Challenge 2: Creating a Positive Climate
Challenge 3: Finding Incentives for Your Technical Team
Challenge 4: Managing Change

Part 4: Delegation: Learning to Let Go
Delegation Skills Overview
Delegation Challenges Facing Technical Supervisors
Challenge 1: Determine with Whom You Can Let Go
Challenge 2: Select the Appropriate Strategy
Challenge 3: Be Sensitive to the Needs of Others
Challenge 4: Manage Performance and Monitor Progress
Technical Supervisors' Delegation Lessons
Managing Virtual Teams
Understanding Leadership Competencies
Developing Positive Assertiveness
The Art of Influencing Others
Appraising Performance
Building Teams
Establishing Employee Accountability
Feedback Skills for Leaders

Part 5: Planning for Further Development
Develop a Plan of Action
Manage Your Job and Advance Your Career
Politics Can Be Fun
Technical Supervisors' Final Recommendations